Shipping Policy & Cancellation Policy

Thank you for shopping with Varroc Connect. We are committed to ensuring your order arrives promptly and securely. Please review our shipping and cancellation policy to understand how we handle shipping, delivery, and related matters.

Shipping Methods and Options

We offer only standard shipping for all orders.

Shipping Timeframes

Orders are typically processed within 24 working hours. Post shipment, the order will be delivered within 5 to 7 working days. Delivery time may vary based on destination, holidays, and unforeseen circumstances.

Tracking and Delivery

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use the provided tracking number to monitor the status of your delivery.

Returns and Exchanges

Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from Varroc Connect.

Lost or Damaged Shipments

In the rare event that your shipment is lost or damaged in transit, please contact our customer service team immediately. We will coordinate with our shipping and courier partners to resolve the issue and ensure a satisfactory outcome.

Shipping Policy Updates

We reserve the right to update our shipping policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions about our shipping policy, please contact us at vc.support@varroc.com. Our customer service team is here to assist you.

Cancellation Policy

If for any reason you are not satisfied with our product or service and wish to cancel your order, please do so within 2 days of receiving your order. If 2 days have passed since delivery, unfortunately we cannot process your cancellation.

Return Shipping Address

To return your product, please courier it to the following address:

Shipping Manager
Varroc Connect Private Limited
Elpro International, Chinchwad Station Rd,
Chinchwad Gaon, Pimpri-Chinchwad,
Maharashtra 411033

Return Shipping Costs

You will be responsible for paying your own shipping costs for returning the item. Shipping charges are non-refundable.