Return and Refund Policy

Thank you for shopping at Varroc Connect.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Varroc Connect Private Limited (A Varroc Company), 4270, Elpro Compound, Chinchwadgaon, Pune, Maharashtra - 411033
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Varroc Connect, accessible from store.mycariq.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 2 days without giving any reason for doing so.

The deadline for cancelling an Order is 2 days from the date on which You received the Goods or on which a third party You have appointed, who is not the carrier, takes possession of the product delivered.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 2 days
• The Goods are in the original packaging

The following Goods cannot be returned:

• Goods made to Your specifications or clearly personalized
• Goods which deteriorate rapidly or have expired
• Goods unsealed after delivery for health or hygiene reasons
• Goods which are inseparably mixed with other items after delivery

We reserve the right to refuse returns of any merchandise that does not meet the above conditions at our sole discretion.

Only regular priced Goods may be refunded. Goods on sale cannot be refunded, unless applicable law permits otherwise.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. Please send the Goods to the following address:

We are not responsible for Goods damaged or lost during return shipment. We recommend using an insured and trackable shipping service.

No Refund Policy

No monetary refunds will be given for any reason.

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